©2019 by LB Designs

Privacy policy

INTRODUCTION

Your privacy is important to us.

It is Lauren Brown Designs' policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

Please read this privacy policy carefully.

Lauren Brown Designs is the data controller and responsible for your personal data
(referred to as “we”, “us” or “our” in this privacy notice).

It is very important that the information we hold about you is accurate and up to date. 

Please let us know if at any time your personal information changes by emailing us at laurenbrowndesigns@btinternet.com
or write to us at 6 Hollyhaven, East Rainton, Tyne and Wear DH5 9SB.

WHAT DATA DO WE COLLECT ABOUT YOU

We may collect the following Data, which includes personal Data, from you:
First name, Surame, Contact information such as: Email, Phone, Mobile and Address.

HOW WE COLLECT YOUR PERSONAL DATA

Direct interactions: You may provide data by filling in forms on our site or by communicating with us directly by phone or email. 

Users contacting this website and/or its owners do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when legally permitted. The most common uses of your personal data are:

Where we need send an invoice on completion of design and/or print work.

Where we need to comply with a legal or regulatory obligation.

Your information will only be shared with third parties if they are involved in the job or project we are working on, this will be only the basic amount of information required - usually just contact information. Your information will never be shared with a third party for marketing purposes. We will never sell your data and promise to keep your details safe and secure on password protected computers with virus and malware protection. 

Users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. 

(External links are clickable text / banner / image links to other websites)

HOW LONG YOUR INFORMATION WILL BE KEPT FOR

Your information will be held for a minimum of five years from the date of your last invoice in accordance with HMRC rules.

REMOVING YOUR DATA

If you do not want your data stored by us please send an email to laurenbrowndesigns@btinternet.com 
to request removal from our database.

YOUR RIGHTS

Under GDPR you have rights including access to the data we hold about you, and the right to request changes, corrections or deletion of that information. You make these requests by contacting us via tel or email.
This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a small fee.
If you would like a copy of your information please email laurenbrowndesigns@btinternet.com

COOKIE POLICY

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. Our Site may use “cookies” to enhance User experience.

CHANGES TO THIS PRIVACY POLICY

Lauren Brown Designs has the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

CONTACT US

Our full details are:

Lauren Brown trading as Lauren Brown Designs

Email address: laurenbrowndesigns@btinternet.com

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you. Please email us at laurenbrowndesigns@btinternet.com or write to us at 6 Hollyhaven, East Rainton, Tyne and Wear DH5 9SB.